Archived users can no longer log in to the platform, but all of their annotations, content (teachers only) and marks (students only) can still be accessed. Archiving users will remove them from User Management, but will retain their data.

Do not delete users unless you wish to permanently delete their data.

You can archive individual users or entire year groups. To archive a user or group:

  • Log in to your administrator account and select the relevant users or groups.
  • If you wish to archive more than 20 users, click on ’20’ results per page in the dropdown button and select Show All.
  • Select More and then Archive.
  • Click OK to confirm your decision.
  • You will receive a confirmation message when the process is complete. Click OK.
  • The user(s) will be moved into the Archive Users filter on the left hand of your screen.

To unarchive a user or group:

  • Click on Archived Users in the left-hand menu.
  • You can unarchive individual or multiple users. Select the user(s) you wish to unarchive. If you wish to archive more than 20 users, click on ’20’ results per page in the dropdown button and select Show All.
  • Select More and select Unarchive.
  • Click OK to confirm your decision.
  • You will receive a confirmation message when the process is complete. Click OK.
  • If the users’ groups still exist, they will be placed back into the group and should still have access to their courses.
  • If the groups no longer exist, then users will be placed into the Unallocated students group. You will need to reassign them to a group and ask their teacher to give them course access.

Once you have archived students you can move students up a year.