We understand that schools need a high level of security when it comes to internet use within a school. Unfortunately some of these security features can sometimes have an effect on the loading of some Kerboodle pages and content. To avoid any potential issues like this, you can add the Kerboodle domains and URLs to the school’s web filtering software to exclude them from the filtering process. We try to keep our list as up to date as possible. Please email us at support@kerboodle.com and ask for the latest list. If the problems still persist after adding them then please contact your Web Filtering provider to ensure that the settings are applied correctly.

You can run your own tests with the developer tools within certain browsers to see which URLs are being blocked. If you want to find out more information about these developer tools then please click on the links provided below.

Please email support@kerboodle.com and ask for the latest list of domains to whitelist.