Here we will post updates of any known issues affecting Kerboodle. If you are experiencing any issues not currently logged and need further support please contact us.
Planned work:
We’ve been busy working on improvements to your reports to bring in a new student knowledge report on the following courses:
- Oxford Smart Curriculum courses
- Oxford Resources for IB DP
To allow us to bring in the new report, there will be downtime. You won’t be able to access your knowledge report on Thursday 30th November, 7am GMT for up to 72 hours.
Current Status: No issues reported
If you are experiencing any technical issues, please view our technical support section for guidance.
Past updates:
26th April 2022: We carried out maintenance work on Tuesday 26th April between 6am to 11am (GMT). Maintenance did take longer than planned, we are sorry for any inconvenience caused.
14th December 2021: We carried out maintenance work on Tuesday 14th December between 7am to 10am (GMT). We are sorry for any inconvenience caused.
11 November 2021: Improvements released based on recent feedback inc:
- Opening resources with one click.
- Online Books linked to resources. (Teachers only)
- Hidden course logo on content pages so you have room to see more content.
12 May 2021: We are currently experiencing some intermittent issues and users may have difficulties logging in and using Kerboodle. We are working to fix this as a matter of urgency and apologise for any inconvenience.
24 September 2020: Intermittent issues logging in due to a large increase in demand.
23 March 2020: Intermittent issues logging in due to a larger than expected increase in demand. We have since upgraded Kerboodle to improve capacity and performance.