{"id":4498,"date":"2023-01-25T09:25:34","date_gmt":"2023-01-25T09:25:34","guid":{"rendered":"https:\/\/support.kerboodle.com\/?page_id=4498"},"modified":"2023-02-28T14:06:24","modified_gmt":"2023-02-28T14:06:24","slug":"reset-password","status":"publish","type":"page","link":"https:\/\/support.kerboodle.com\/au\/reset-password\/","title":{"rendered":"Reset Password"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">If you have an email address associated to your account, you can request a password reset email. Click &#8216;Forgot password?&#8217;, enter your email address and click &#8216;Reset password&#8217;.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Provided we have your email address on our records, you will receive an email which contains a password reset link. Clicking on this link will take you to Kerboodle, where you will be asked to enter a the new password twice and then select \u2018Save Changes\u2019. This email will be sent to you from\u00a0<a href=\"mailto:no-reply@kerboodle.com\">no-reply@kerboodle.com<\/a>. If you have not seen this email, please check your Junk folder.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>We recommend adding&nbsp;<a href=\"mailto:no-reply@kerboodle.com\">no-reply@kerboodle.com<\/a>&nbsp;to your address book or safe senders list.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>If you are still experiencing issues with resetting your password, please request a new password reset email from the log in page, then ensure you copy and paste your unique link directly into your browser.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you have an email address associated to your account, you can request a password reset email. Click &#8216;Forgot password?&#8217;, [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4498","page","type-page","status-publish","hentry"],"translation":{"provider":"WPGlobus","version":"3.0.6","language":"au","enabled_languages":["gb","au","za","as"],"languages":{"gb":{"title":true,"content":true,"excerpt":false},"au":{"title":false,"content":false,"excerpt":false},"za":{"title":false,"content":false,"excerpt":false},"as":{"title":false,"content":false,"excerpt":false}}},"acf":[],"_links":{"self":[{"href":"https:\/\/support.kerboodle.com\/au\/wp-json\/wp\/v2\/pages\/4498","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.kerboodle.com\/au\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/support.kerboodle.com\/au\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/support.kerboodle.com\/au\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/support.kerboodle.com\/au\/wp-json\/wp\/v2\/comments?post=4498"}],"version-history":[{"count":0,"href":"https:\/\/support.kerboodle.com\/au\/wp-json\/wp\/v2\/pages\/4498\/revisions"}],"wp:attachment":[{"href":"https:\/\/support.kerboodle.com\/au\/wp-json\/wp\/v2\/media?parent=4498"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}