{"id":4687,"date":"2023-06-12T12:09:13","date_gmt":"2023-06-12T12:09:13","guid":{"rendered":"https:\/\/support.kerboodle.com\/?p=4687"},"modified":"2023-08-02T12:53:49","modified_gmt":"2023-08-02T12:53:49","slug":"trouble-creating-my-personal-account","status":"publish","type":"post","link":"https:\/\/support.kerboodle.com\/as\/book-access-code-support\/getting-started-book-access-code-support\/trouble-creating-my-personal-account\/","title":{"rendered":"Trouble creating my personal account"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>School account exists <\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It looks like you have entered your Kerboodle school account details. To create a personal account you must use a different email address.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Personal account exists <\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your email address has already been used for a personal account. If you can&#8217;t remember your password use the forgot password option on the sign in screen. If you are trying to add an additional digital book to your account follow the instructions <a href=\"\/book-access-code-support\/your-book-code-access\/adding-additional-books-on-kerboodle\/\">here<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Wrong book access code<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A book access code is 10 characters long so please re-check your code.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For further support contact <a href=\"mailto:support@kerboodle.com?Subject=Contact%20Us&amp;body=Name:%0ASchool:%0AProduct\/Course:%0AOperating%20System:%0AInternet%20Browser:%0AMessage:%0A%0ATo%20help%20us%20understand%20your%20query%20fully,%20please%20provide%20as%20much%20detail%20as%20possible,%20along%20with%20screenshots%20where%20possible.\">support@kerboodle.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>School account exists It looks like you have entered your Kerboodle school account details. To create a personal account you [&hellip;]<\/p>\n","protected":false},"author":19,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"templates\/what-is-oxford-reading-buddy.php","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[483],"tags":[506,507],"class_list":["post-4687","post","type-post","status-publish","format-standard","hentry","category-getting-started-book-access-code-support","tag-book-access-code","tag-personal-account"],"translation":{"provider":"WPGlobus","version":"3.0.6","language":"as","enabled_languages":["gb","au","za","as"],"languages":{"gb":{"title":true,"content":true,"excerpt":false},"au":{"title":false,"content":false,"excerpt":false},"za":{"title":false,"content":false,"excerpt":false},"as":{"title":false,"content":false,"excerpt":false}}},"acf":[],"_links":{"self":[{"href":"https:\/\/support.kerboodle.com\/as\/wp-json\/wp\/v2\/posts\/4687","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.kerboodle.com\/as\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.kerboodle.com\/as\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.kerboodle.com\/as\/wp-json\/wp\/v2\/users\/19"}],"replies":[{"embeddable":true,"href":"https:\/\/support.kerboodle.com\/as\/wp-json\/wp\/v2\/comments?post=4687"}],"version-history":[{"count":0,"href":"https:\/\/support.kerboodle.com\/as\/wp-json\/wp\/v2\/posts\/4687\/revisions"}],"wp:attachment":[{"href":"https:\/\/support.kerboodle.com\/as\/wp-json\/wp\/v2\/media?parent=4687"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.kerboodle.com\/as\/wp-json\/wp\/v2\/categories?post=4687"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.kerboodle.com\/as\/wp-json\/wp\/v2\/tags?post=4687"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}